If you're having trouble following other users on the TikTok website or app, there are a few common issues that could be causing it including TikTok's following limit, issues with the TikTok app or site, privacy restrictions, and more.
Let's take a look at the most common causes and their solutions...
Following Limit For TikTok Users
The most straightforward reason why you might experience a glitch when you try to follow someone on TikTok is that you've reached the follower limit on your TikTok account.
Users can follow up to 200 TikTok users per day and up to 10,000 TikTok users total. This is to maintain the integrity of the TikTok algorithm and prevent abuse from spam accounts.
If you're trying to follow more than 200 users within a 24 hour period, you might be blocked from doing so and any follow attempts could be automatically undone.
TikTok's Server Status
If you haven't reached your TikTok follow limit but are still experiencing issues, the trouble might be with the website or app itself.
You can check on the status of TikTok's servers by visiting their DownDetector page here.
If there are no reported issues, move on to the next step.
Technical Glitches and TikTok App Issues
Not an issue with the following limit or the TikTok server? The trouble might be with the TikTok app or website. You can fix TikTok by trying out a few of the methods below:
Clear TikTok cache
You can do this by either refreshing the TikTok web page, or by force closing the TikTok app on your mobile device. Once you reopen or reload TikTok, try following a user again to see if the matter has been resolved.
If you're having trouble with the mobile app, try uninstalling or deleting it from your device and reinstalling it. This can often resolve any minor issues due to software bugs.
Clear TikTok Cache
You can clear cache in your device's settings via the Apps area. Clearing cache can also be done on your browser but keep in mind that you will be logged out of your TikTok account and possibly additional accounts that you access on your browser.
While most apps automatically update nowadays, certain issues can stop the process so it's a good idea to double check the app store on your device to ensure you're not using the outdated app version of TikTok.
Privacy Settings and Account Restrictions
Finally, if you've run through all of the above steps and are still not able to follow someone on TikTok, it might be due to your TikTok settings or restrictions on the account you are trying to follow.
For example, if your profile is set to private many TikTok users may softblock you by removing you as a follower if they are not comfortable with having you as a follower.
Similarly, if the account you're trying to follow is set to private the user will not register as a follower until they have actually approved your follow request.
Check Your Internet Connection
If none of the aforementioned troubleshooting steps apply to you or have resolved the matter, weak internet connection could be the issue. Ensure that your wired or WiFi connection is stable by using an online Speed Test, or by using TikTok from another device.
Finally, if you've confirmed all the optimized settings and you're still experiencing issues we recommend contacting the TikTok support team for additional troubleshooting steps on your TikTok account.
Be sure to let them know exactly what issues you're experiencing, the steps you've tried to resolve the matter, and any other relevant information so that they can assist you efficiently.
What is the maximum amount of users you can follow on TikTok?
Users can follow up to 200 TikTok users per day and up to 10,000 TikTok users total.
Does TikTok have a policy for follow/unfollow behavior?
Yes, TikTok discourages spam-like behavior, including rapidly following and unfollowing users, which can lead to temporary restrictions.
Many users may attempt to follow and then immediately unfollow accounts in order to improve their follower count, but in the long run this can harm the integrity of their account. A great alternative to following/unfollowing users is to buy TikTok followers to build a foundation of quality followers.
How long do follow restrictions last on TikTok?
The duration varies depending on the reason for the restriction. It could last from a few hours to several days.
Do TikTok users get a notification if you unfollow them?
No, users do not receive a notification when they've been unfollowed but they may notice if your username no longer appears in their following list, especially if they have a smaller number of followers.
What does it mean if the follow button is greyed out?
If the follow button is greyed out when you search TikTok for a user, it could mean that the person has blocked you or has set their account to private and you already have a pending follow request.
How can I tell if I've been blocked from following someone?
If you can't find their profile or see their content, it's possible you've been blocked. A greyed-out follow button can also be an indicator.