Learn how to update your TikTok account contact details to get your verification code, enable two step verification, change your mailing address, and more.
Key Points:
Can You Change The Email On Your TikTok Account?
Yes, you can change the email associated with your TikTok account, but only via the TikTok app.
How Do I Change My Info On TikTok?
Currently, users have the ability to change email, phone number, name, and mailing information via TikTok settings on the app.
Changing Your Email
From the TikTok app, tap profile.
Tap the three lines on the top right corner.
Tap Settings & Privacy.
Tap Account.
Tap Account Information.
Tap Email > Change Email.
Input your new email address and confirm. For security purposes, you may need to verify with a code or confirm your password to complete the change.
Changing Your Phone Number
From the TikTok app, tap profile.
Tap the three lines on the top right corner.
Tap Settings & Privacy.
Tap Account.
On the next screen, tap Account Information.
Tap Phone Number > Change Phone Number.
Input your new phone number and confirm. You may need to verify the new phone number using a verification code.
How Do I Change My Mailing Address On TikTok?
If you're a TikTok Shop seller, you can access your mailing address via Settings. From here you can make any changes or updates.
Visit the Seller Center here.
Can I Unlink My Email On TikTok?
Yes, you can unlink an email from your TikTok account to use on another account while maintaining your TikTok followers (or just to remove it entirely) via the TikTok app by following the steps outlined below:
From the TikTok app, tap profile.
Tap the three lines on the top right corner.
Tap Settings & Privacy.
Tap Account.
Tap Account Information.
Tap Email > Unlink Email.
Confirm your change.
How To Recover An Old TikTok Account Without Email & Phone Number?
Forgot your TikTok account email AND phone number? You have a few options...
Try Resetting Your Password
If you simply don't remember which email you used, you may be able to reset your password with just your username. The password reset link or verification code will be sent to the email you used to create the account in the first place. If you don't have access to the email or phone number any longer, move on to the next step.
Check For Linked Accounts
Sometimes you can log in with linked accounts such as Apple, Gmail, or Facebook. Try using one of these methods to access your account.
Contact TikTok Support
If you don't have access to any of your account login details, you can attempt to recover your account by requesting assistance from TikTok support here.
Keep in mind that to protect your account and ensure a secure login, they will need to verify your identity to confirm that you are the person who created the lost account. Be patient, and don't spam them!
If You Get Your Account Back...
If you do recover your account, be sure to save your login information to your device - including your password - to prevent future issues. Enhance your account's security by using a trustworthy password manager, which
will allow you to sign in without having to manually enter your login details on the form each time.
If prompted, consider using two factor authentication as well.
Frequently Asked Questions
How do I transfer my TikTok account from one email to another?
If you're managing multiple TikTok accounts and want to swap emails, you can do so by unlinking the email of the first account and adding it to the second. Learn how to unlink an email here.
How do I take off emails from TikTok?
You can unlink an email via the TikTok app by following the steps outlined here.
How do I switch my account on TikTok?
Managing multiple TikTok accounts? Swap between accounts by visiting your profile page, then tapping your username.
What is TikTok's email address?
You can contact TikTok directly through their contact page here, or by emailing info@tiktok.com.
How do I change my TikTok identity?
You can update your username, bio, and other profile details by tapping Edit Profile on your profile page.
Can someone see if you viewed their TikTok profile?
No - TikTok does not notify users if you simply visit their profile. However, they may know if you engage with their videos by liking or commenting, or if you follow them.
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