Having trouble using the full selection of reactions (sad, angry, love, wow, haha) on a Facebook post? You're not alone - in the last year many users have reported issues with this feature. There are a few common reasons why you might not be able to use the love button on a post, let's take a look.

How To Use Reactions

On desktop if you'd like to use additional emotions on a friends post, hold your cursor over the Like button. If additional reactions don't appear, move on to the troubleshooting steps below.

On mobile, press and hold the Like button until the reactions appear.

Troubleshooting

There are a few reasons why you might have a temporary block on using the full range of reactions.

Check Your Browser Extensions

If you're unable to use reactions specifically on desktop, ensure that you've disabled any browser extensions that could be getting in the way. Some extensions may react poorly with certain social network features, so if you're having issues this is the best place to start.

Clear Your Cache

This is a good option for both mobile and desktop - clear your app or browser cache to clear out any old data that may be interfering with functionality.

Check Your Internet Connection

If you're using unstable internet, the issue may be that the reactions just aren't loading properly. Try using a stronger connection and see if that solves things.

Update Your App

Using an outdated version of the Facebook app can prevent you from using a ton of important features, including reactions, friend requests, and DMs. Ensure that your app is up to date before proceeding.

You've Been Blocked

If you violated community standards, you may have been blocked by Facebook's security systems from interacting with certain users or using specific features like the ability to leave comments. If you're unable to use reactions or leave a comment on a post made by a specific person, they may have blocked you.

If you're noticing that commenting or reacting is disabled across posts made by multiple users, reach out to Facebook's support team for additional insight on your account.

Facebook Is Glitching

Many users have reported issues with leaving reactions, so if you've tried all of the above and still have trouble with the feature, it might just be the Facebook platform - not you! Unfortunately the only solution here is to wait, and hope that the Facebook team resolves the reaction issue in the future.

Frequently Asked Questions