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TikTok Error Message Guide: Everything You Need To Know
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July 10th, 2024 by Terri Pinyerd

Whether you're trying to access your own TikTok account or someone else's TikTok account, chances are you've come across an error via the app or desktop site.

 

This guide will take you through some of the most common TikTok server errors, plus troubleshooting methods for each one to help you get back to browsing and creating content.

 

Account Not Found

 

 

If you're receiving an 'account not found' error when visiting the profile of another TikTok user, it's likely due to one of the following reasons:

 

  • The account owner has blocked you

  • The account is no longer active

  • You've input the wrong username

  • TikTok's servers are down

 

The account owner has blocked you

 

If you suspect that the user has blocked your own account, try viewing the TikTok users page while logged out or from a different account. If you're able to access their profile through these methods, they've likely blocked you from your original account.

 

The account is no longer active

 

TikTok may occasionally delete inactive accounts, or a user may have deactivated their own account rather than opt for account deletion.

 

If you've searched up an inactive account's username, you may receive an 'account not found' error or you may view a profile of a different user with the same username as the previously deleted account.

 

You've input the wrong username

 

If you accessed the profile via the search bar, make sure that you spelled the other users name correctly - it's a simple error, but a common one!

 

TikTok's servers are down

 

TikTok experiences downed servers on occasion, and this can result in error messages even for active users. You can check on TikTok's server status via Downdetector.

 

Couldn't Play Video

 

 

There are a few things that can impact a platform users ability to view videos on TikTok, including:

 

  • Internet connection issues

  • A server error

  • The video has violated TikTok's community guidelines

  • The user has removed the video and it is no longer visible

Here are a few methods you can try to resolve any TikTok glitches:

 

  1. Try reopening the app and accessing the video again.

  2. Double check your internet connection, use cellular data if possible.

  3. Access the video while logged out or from a different account.

 

If none of the above work, it's likely a matter of server maintenance or the user has removed the video entirely.

 

"...Too Fast"

 

 

While TikTok's aim is to encourage users to consume content, they also aim to maintain a safe and enjoyable platform by discouraging spammy behavior. If you're interacting on the app at a rapid pace, you may have received a variation of this error.

 

NOTE: If you receive one of these errors you might have your account disabled for 24 hours as a cooldown period.

 

Tapping Too Fast

 

Liking content on someone else's account too quickly can result in a 'tapping too fast' error.

 

Commenting Too Fast

 

Commenting on a lot of videos within a short period of time can result in the 'commenting too fast' error.

 

Following Too Fast

 

Following a lot of accounts within a short period of time can result in the 'following too fast' error.

 

Not Connected To Internet

 

 

This error doesn't always mean that your device isn't connected to the internet, but rather that TikTok cannot determine whether or not you are connected to the internet.

 

A quick solution is to switch to cellular data to see if that resolves the matter. If not, try disabling any VPNs that you're using.

 

Too Many Attempts. Try Again Later

 

 

If you've failed to input the correct login information 5 times in a row, you'll receive this error. TikTok will temporarily ban your IP address for a timeout period, preventing you from accessing your account on any device.

 

To get around this, use a VPN or a different internet connection - or simply wait it out until the timeout period has expired.

 

Time Out. Please Try Again

 

 

An uncommon error that users might receive when trying to log in, the 'time out' error can often be resolved by following the steps below:

 

  • Uninstall the TikTok app

  • Shut down your mobile device and remove the SIM card.

  • Restore your SIM card.

  • Make sure WiFi is disconnected and that you're using cellular data.

  • Reinstall TikTok.

  • Retry your login attempt.

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